GDPR & YOUR PRIVACY
T L Media Limited is committed to safeguarding the privacy of its website users and its customers.
The Site uses a WordPress hosting platform through gandi.net but, your data is only stored by us on our own CRM (Client Relationship Management) system that has been developed and customised by Develop & Promote. All data is stored on secure servers behind a firewall and uses full SSH software.
The CRM system utilises systems that are designed to prevent unauthorised access to any personal data that we hold. The CRM system maintains data accuracy and guarantees the correct use of the information under this statement. The systems used by Develop and Promoted comply with the latest security standards and include necessary electronic, physical, and managerial procedures, which help to protect the information collected and to ensure and guarantee its correct and safe use. Nevertheless, due to the fact that no data can be 100% free on the Internet, we cannot guarantee that any information submitted to us will be totally secure and safe. Users provide information to T L Media Limited at their own risk. Develop and Promote constantly assesses and evaluates the abilities of new technologies in providing the additional protection of the information where possible.
The use of our own website https://tlmedia.online/ does not require any personal information when you visit this website. Should you wish to provide your personal details on the course of a product related enquiry or in transacting to receive additional information – any information you provide to us will be protected from unauthorised access and will be stored on our CRM system. Your contact details are also linked to gmail contacts and then to our mobile devices and laptops in order to enable us to provide a service to you quickly and efficiently. The details below state the exact way in which information practices are handled by T L Media Limited.
By Information we are referring to a clients personal name, company name, e-mail address and any other information they deem fit to provide. Information is gathered via face to face meetings, over the telephone, via email or other electronic formats, or, by the posting of a comment in relation to content on the site, or by interacting with one of T L Media Limited’s online platforms (Facebook, Instagram, LinkedIn, What’s App, SMS, Messenger, Skype) or any similar platforms of the proprietor Arwyn Pennington Bailey known as The Time-Lord.
Under no circumstances will any Information be used for anything other than the reason it has been submitted for. We reserve the right to use any Information for promotion administration purposes.
Any Information obtained regarding any enquiry will be stored either on our CRM system or within the medium in which it was received. Information provided by a client will be stored for an indefinite period after the date of an enquiry being made or after an event. This can be removed if a request is made in writing to T L Media Limited.
All electronic devices where your Information is stored, for example, mobile phone, tablet and desktop, all contain passwords and/or a QR data entry system. Images and footage are stored on external hard drives which are password protected. these are also backed up to two other sites for security reasons. Any paper documents where your Information can be accessed are stored in a secure, private location.
T L Media Limited may at times use an assistant or a second shooter, under these circumstances they will have access to your name and telephone number for the duration of the event.
Information shall not be shared with Third Party operators or websites, unless considered necessary when completing your transaction. For example, T L Media Limited uses the gallery https://pixieset.com/ as a means to distribute final photographs to clients; T L Media Limited will use your name and images to complete this order. This Site holds no responsibility for privacy policies on other sites, but endeavours to only work with GDPR compliant companies.
T L Media Limited may need to disclose Information, when necessary, in the instance of insurance claim, or for any other legal reason that may occur. Wherever possible T L Media Limited will inform those affected prior to the release of Information.
T L Media Limited will contact you regarding any enquiry or booking to collect fees or monies owed, or as otherwise necessary. For these purposes we may contact you via email, telephone, text message, messenger and/or via postal mail.
IMAGES AND VIDEO FOOTAGE
In terms of explicit GDPR compliance, clients and attendees are photographed and filmed within the parameters of GDPR legislation on the basis of ‘legitimate interests’. The taking of photographs and the filming of attendees when viewed as a form of processing personal data is necessary for the legitimate interests of T L Media Limited as a media business unless there is a good reason to protect a given individual’s data which overrides those legitimate interests.
T L Media Limited retains the full copyright of any photographs and film produced. Images, film and all media captured at events will be retained for a minimum of 6 months after the date of the event.
Anyone photographed or filmed by T L Media Limited, whether a client or attendee, and whether past or current may withdraw consent for a photograph or film footage in which they appear to be displayed. The process for this is to write to us at our registered address specifying the photo in question. After the request has been made, T L Media Limited will take the necessary steps to remove the image or footage online.
You have the right to contact T L Media Limited at anytime and ask to view the Information that the business has stored on you. You have the right to ask to have such information deleted or removed. If you would like access to your stored data please contact us at our registered company address.